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I had 24 hours to research and create this app. The first steps in my process included conducting user research, creating personas, and establishing goals.
I began my research with a trip to the library and checking out a book. Doing so helped me brainstorm several different solutions to how the checkout process could be made just as (if not more) efficient on an app. Based on demographic research, I discovered that the typical user would likely be age 12-33, a young parent, and female. Because of their on-the-go lifestyles, these users are looking for an app that is quick and efficient. After conducting interviews with several women who are members of the Siloam Springs Library, I learned that they were frustrated that they had to pay fines and renew their books in-person. I created a ‘pay now’ and ‘renew’ feature for overdue books because of this feedback.
I began my research with a trip to the library and checking out a book. Doing so helped me brainstorm several different solutions to how the checkout process could be made just as (if not more) efficient on an app. Based on demographic research, I discovered that the typical user would likely be age 12-33, a young parent, and female. Because of their on-the-go lifestyles, these users are looking for an app that is quick and efficient. After conducting interviews with several women who are members of the Siloam Springs Library, I learned that they were frustrated that they had to pay fines and renew their books in-person. I created a ‘pay now’ and ‘renew’ feature for overdue books because of this feedback.
